Personalised Wine - Vineyard

ROYAL MAIL - FIRST CLASS STANDARD DELIVERY (Not Tracked) - from £1.35

• Delivery Lead Time - 1 to 3 working days – delivery by Royal Mail
• Available across all personalised cards only

ROYAL MAIL - SECOND CLASS STANDARD DELIVERY (Not Tracked) - from 85p

• Delivery Lead Time - 3 to 5 working days if ordered before 2pm
• Delivered by Royal Mail
• Available across all personalised cards only

ROYAL MAIL - SECOND CLASS DELIVERY (Tracked) - £2.99

• Delivery Lead Time - 3 to 5 working days if ordered before 2pm
• Delivered by Royal Mail
• Available across all cards, gifts, balloon and party products

ROYAL MAIL - FIRST CLASS DELIVERY (Tracked) - £3.99

• Delivery Lead Time - 1 to 3 working days if ordered before 2pm
• Delivered by Royal Mail
• Available across all cards, gifts, balloon and party products

COURIER - FLOWERS DELIVERY - £5.99

• Delivery Lead Time - 1 working day if ordered before 2pm
• Available across flowers and plants

NEXT WORKING DAY DELIVERY - (Tracked) - £5.99

• Delivery Lead Time - 1 working day – delivery by UK Mail
• Saturday delivery is NOT available
• Essential for Helium & Large Items
• Excludes Northern Ireland and Scottish Highlands
• Available across all cards, balloons, party products and selected gifts

SATURDAY DELIVERY - (Tracked) - £8.99

• Order before 12pm Thursday to receive Saturday Delivery
• Orders placed after this time will be delivered the following Saturday
• Available across all cards, balloons, party products and selected gifts

CLICK & COLLECT - £3.99 or free on orders over £15

• Delivery Lead Time - 2 working days
• Available across all cards, party products and selected gifts
• Excludes all balloons and helium products

INTERNATIONAL DELIVERY - Personalised Cards Only - £2.20

• Delivery Lead Time - 6 to 10 working days
• Delivery dates depend on the recipient’s country’s postal system

Returns
For detailed information on our returns process, please visit our FAQ page.

If your item is faulty, we may ask you to send us a photo of the damage. We can only accept returns of personalised gifts if they are faulty.

Our stores are unable to accept returns of items that are bought from our website.

Within 30 days of purchase we are happy to provide you with a refund for faulty products.

Please have your order number, delivery date and address to hand before contacting us so we can help respond to your query as quickly and easily as possible.